Submitting Routine Work Order Requests (FIXit) in Residence Halls

FIXit is the way to initiate a request for repairs and maintenance within residence hall student rooms and common areas. FIXit is available 24/7 and is easy to use: login using your NetID and password which is your Colonial Mail login and password (a @gwu.edu email address). 

Residential Property Management (RPM) oversees the maintenance of GW’s residence halls and strives to ensure the overall satisfaction of students residing in University housing. Toward that end, RPM:

• monitors the physical condition of resident hall buildings, furniture and appliances;
• and manages the provision and distribution of all resident hall keys.

Key Depots for Replacement Keys:

As part of its responsibilities for residence halls, RPM operates Key Depots on Foggy Bottom and Mount Vernon campuses to provide replacement keys in the event of lost or stolen room and mailbox keys, or room lockouts. For information on key policies, Key Depot services and associated fees, please click here: Resident Hall Key Policies and Charges

Appliances – Operations and Maintenance:

For instructions and useful tips on operating and caring for appliances in residence hall rooms and general maintenance information, consult the Appliance and General Maintenance Guide.

Student Services Link will connect residents of University housing to other websites of interest.

Detailed information on all residence halls is available on the GW Housing Programs’ web site. 
 

For any other questions or additional information, contact RPM via email at gwurpm@gwu.edu or call 202-994-2430.